Hotel 1550 - SFO Airport West

Instructions and timing for the airport shuttle were emailed to me directly before checkin (much longer operating hours than I anticipated!). Front desk agents were so bright and friendly, both times I chatted with them. The bathroom was really nice, clean, and stocked well with toiletries. I cracked my hotel window and used the city road sounds for sleeping. It could have been a white noise recording, honestly.

Very clean; helpful & friendly staff; restaurants nearby

The Manager Tushar Pandya was VERY friendly and understanding of my situation. I was moving to Maui and had to stay an extra day in San Fransico due to paper work issues with my dogs. I called the property to ask if they accepted dogs and he said that they did but that there would be an extra fee. I apprectiated that as to have No surprise extra fee put on my bill at check out. He also told me there check in time , however when i arrived at the location 1.5 hrs early he got me a room within 20 minites. After telling him my story he gave me a nice little can of wine. Also Very Appreciated. He was very accepting of the dogs stating I could put them in there kennels or let them to roam freely in the room whatever made me feel comfortable and didnt manke me lock them in there kennels when I ventured out. Upon check out the shuttle driver was not going to let me on the van as the Kennels took up LOTS of space and he had many other people with luggage to pick up at other properties and that I would have to get an UBER, But Tushar explianed my situation to him and got me on the Shuttle. WHAT a relief that was . THANK YOU THANK YOU!!! I cannot express how appreciative I am for all that he did , Even little things where big to me as my move was NOT going as expected. His son who also works the desk was pleasent and respectfull. Thank you for EVERYTHING

Location, the comfort of the hotel room and above all, the person who checked me in. They were so incredibly friendly and after a 17hr journey, it was an absolute delight to be greeted in such a warm way. The person even set up the breakfast stand much earlier than normal because they noticed that a lot of people were catching early flights! Also, I forgot my water bottle there and they were super quick to respond and send instructions on how I could get it back (just send a shipping label). They got the bottle in the mail right away. I absolutely will stay here again if I’ve another layover in SF, great find! Oh- and to be so close to the airport, I could hardly hear anything and I have super sensitive ears and very light sleeper. The bed was so comfortable as well!

I liked pretty much everything about this hotel. The stuff was really nice, which is very comforting for a traveller who is just to board a long haul flight across the continent and the ocean. It felt very homely. Also, the neighbourhood offers quite a selection of diners, pizza spots and restaurants.